Privacy Guide for Small Businesses

The Privacy Guide for Small Businesses is an easy-to-use guide prepared by the Office of the Privacy Commissioner of Canada as a first step for businesses that wish to improve their privacy practices and avoid investigations. The tips help you to build capacity in-house to handle issues and complaints as they arise.

Summary

Handling privacy concerns correctly can help improve your organization’s reputation. When you take privacy rights seriously in your business, you establish an atmosphere of trust that keeps customers loyal and attracts the best employees. When you establish a comprehensive privacy policy that customers and employees can understand, you are also less likely to become involved in a privacy dispute. This guide* contains many important principles that will help you build a proactive and responsive privacy policy.

If you do the right thing on the privacy front, your customers will appreciate it and you will avoid a privacy complaint or investigation. This guide is to help steer you in the right direction. To learn more about how to build privacy protection into your business operations, please review the Business Guide and the E-learning tool for retailers online under Information for Businesses, as well as other important resources, at: www.privcom.gc.ca.

*Viewing Publications in Adobe Acrobat Format: To download publications in PDF format, Adobe Reader is required (available free of charge).

Manitoba Contact(s):
See National Contact.

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National Contact(s):
Privacy Commissioner of Canada
3rd Floor, Tower B
Place de Ville
112 Kent Street
Ottawa, Ontario  K1A 1H3
Telephone: 613- 995-8210
Fax: 613-947-6850
Toll-free (information): 1-800-282-1376
TTY (hearing impaired): 613-992-9190
Web site: http://www.privcom.gc.ca/index_e.asp